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MASSAGE CHAIRS
Explore our highly-rated selection of luxury massage chairs, all backed by a 100% satisfaction guarantee.
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Friendly and knowledgable staff and accomidating for all budgets. I was able to find the perfect massage chair as a gift for my mother thanks to the owner who answered all my questions and concerns. Highly recommend
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Large selection from most vendors and has stuff on the floor noone else does in the area and maybe the state. Carries a lot of inventory. No pressure even though I visited multiple times for multiple hours. White glove service was good and pricing was competitive. I bought a relatively small-volume chair special order and they were respectful of my communication preferences and regularly updated me and answers questions very promptly during standard business hours. Very knowledgeable. They also have a house brand that seemed to be a good value at the mid and upper end but didn't have a specific niche feature that mattered a lot to me. Notably has upper-end Loraco, Infiniti, Osaki, Panasonic, and Inada on the floor to try.
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I cannot say enough amazing things about Kristy and her team! We've purchased 2 massage chairs and multiple accessories and every experience has been informative, easy and extremely pleasurable. The high quality chairs and massage accessories that they have is incredible and when you add on the gold-star level of customer service, they can't be beat. Kristy takes the time and answer any of your questions, work within your budget with lots of options. She listens to what is important to you and points you to the right chair every time. Highly, highly recommend and will never shop for massage needs anywhere else.
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Great Company. Great product and even better Service.
My kids mistakenly powered off the Chair using the hidden button, I called for Service and someone was at my home to fix the issue within 1 hour.
Unfortunately it was user error but I have to credit the customer service and their expediency to resolving my issue. Love this Company.
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I don’t normally do reviews but I had to do one for kristy a very nice lady and more than just a salesperson. She took the time to show me everything she had to help me make the right decision. I told her that I had a 29 inch doorway so she showed me what would and wouldn’t go through that opening. I drove 400 miles round trip so I could demo the chair I bought and glad I did. Also took a friend with me that bought one as well. The delivery and setup went well. We are both well satisfied and highly recommend ume.
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I bought a newest version of 4D massage chair from True
life. Blessed to know that purchased price was a such a bargain compared to other comparative stores. Selection was immerse but get a recommendation from them, they know what your needs are the best. Recommend highly.
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Andrew and Kristi went above and beyond with amazing customer service. They have a large showroom and Andrew patiently explained the advantages of each chair and helped me choose the perfect one. Once purchase was complete they were able to deliver the same day. Deliverymen were extremely efficient and courteous and took the time to explain all features of chair before leaving. Very glad I decided to purchase from Ume!
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The showroom is beautiful, with varieties of massage chairs to try out; but most importantly, the customer service is outstanding. The lady who helped us look around was very sweet and was willing to offer help.
We previously had purchased a massage chair from here and had some technical issues; she quickly responded to our complain and solved the issue professionally, in no time.
Even the installation was great, the technicians who came to install our chair knew what they were talking about and they handled our chair professionally.
Loved it here & got our new one from here again.
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I’ve been searching and reading about the massage chairs for more than a year till finally decided to go and visit the U Me show room and Kristy was so patient and kind she walked with me and educate me about all of their selections and let me try pretty much all of them till I picked out the Majestic chairs so far we both love the chair we are so happy with the purchase!
I highly recommend them!
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